BAY OFFICE : 02920 489 000
CATHAYS OFFICE: 02920 388 399



The best advertisement for our business are our customers.

Below are some of the testimonials we have received from delighted tenants and landlords :

Mr and Mrs Rees, Landlord

We have been delighted by the service we received from Keylet. They have responded to all our queries fast and efficiently and we have had no problems finding great tenants.

Jason Rees, Landlord

We have worked with Keylet over many mutually successful years and have never, through this period been disappointed. I am able to rely on Keylet because they know their industry inside-out., they are professional, courteous and always willing to go that extra mile to ensure client satisfaction.

Mr & Mrs Lloyd, Purchasers

We wanted to write to say a big Thank You for the way you have been so helpful and friendly whilst we have been buying our apartment. You have made the process so easy and it has been much appreciated.

Owain Lewis, Tenant

For the past nine months I’ve been renting a student house through Keylet. I’ve enjoyed living there and the living standards were great. Keylet and their staff were very helpful and always professional. Any maintenance issues were dealt with very efficiently. The on-line maintenance system was great and easy to use. I’ve had my bond back already. The exit inspection was completed, my final bills were handed in and I had the money put straight in to my account. Great letting agency.

Phillip & Claire, Sellers

We were delighted with the very professional and efficient service we received form the Keylet Sales department as the sale was agreed at the asking price within 24 hours.

Brian Davies, Landlord

Very happy with the service. Just had a phone call from a negotiator to confirm that he has let a property of mine to a group of four girls, I was surprised he had even made it to work with the snow. He told me that he had walked in from Cyncoed and it had taken over an hour and then he had arranged the viewing. What marvellous dedication and motivation he must have.

Rob Slocombe, Landlord

I wish other agents I use elsewhere were as reliable and helpful as Keylet. I would recommend them to anyone looking for an established and well connected agent to manage their portfolio.

Jack Evans, Tenant

Let a house with Keylet in my third year, 7 bed on Richmond Road. I was well looked after, would recommend everytime

Paul Cullen, Landlord

An effective and efficient service to secure tenants who fitted the professional profile that we required. We should have called Keylet sooner.

Nathan Gold, Tenant

Our first experience of renting in Cardiff. We received excellent, friendly and helpful service from the guys in the Bay office. We would recommend this company without hesitation and would certainly look to rent from them in the future.

Francesca, Tenant

From viewing the property right up until the refund of my bond, I had an amazing year at my flat, which was managed by Keylet. Whenever I had any issues, no matter how small, they would never hesitate to help! I would recommend anyone looking for a flat around the Cardiff area to definitely go with Keylet. Thanks for everything Keylet!

Tony Poole, Tenant

I have been renting a two bed flat near the UWIC campus trough Keylet with my flat mate Jay. They have been very helpful and accommodated us in the best possible way. I recommend them to anyone and would use them again for future rentals.

M Tiley, Tenant

Best agency in Cardiff. Viewing and politeness of staff was exceptional

Phillip Page, Tenant

I have lived in my apartment for three years and love it, Keylet worked really hard to find me this place and maintenance is taken care of by them. I'd recommend them.

Arlene Griffiths, Landlord

As a landlord, over the years I have used a number of letting agents, both in Cardiff and some in England.  Keylet is by far the best I have ever worked with.  In my eyes they are now the benchmark for others.  Their professionalism and holistic approach makes a real difference to my life (and stress level).  And that is before we come to the people, who are a great team, every man and women of them.  Thank you.